Sam Ladner: On the emotional bonds we build with Software, Hardware and each other – The Human Show Podcast 2


Sam Ladner holds a PhD in sociology and has studied work, technology, and organisations in both academic and applied settings. She worked as a Senior UX Researcher both for Microsoft and Amazon, wrote extensively about applying ethnographic research methods in the business sector and she is currently an Adjunct Professor at Ontario College of Art and Design University.

In this episode she will be talking to us about the type of functional and emotional relationships people build with software and devices from Excel to Apple to storage solutions like the Cloud. We will also talk to the changing relationship of the technological product to both the user and the product team as it’s life cycle moves from launch to growth.

Lastly we will be talking about emotional expression at work, grieving and how/when to kill products and what its like to work in the technology sector alongside business specialists as a social scientist.

Sam Ladner – LinkedIn

Get the Podcast Here:



Mentioned in Podcast:

Ladner, S. (2014). Practical Ethnography: A Guide to Doing Ethnography in The Private Sector. Leftcoast Press: Thousand Oaks, California. ttp://

Sam’s work:

You can visit her profile on which has links to publications. This site also includes many blog posts on productivity, mobile technology, and the design implications of today’s workplace.  Ladner, S. (2015). “Managing The Private Sector Research Project.” in Dingwall, R. (ed.). Sage  Handbook of Research Management. Sage: London.

Follow her work at:

Website –
Twitter – @sladnerr


Recent Posts

Share This